Upgrade Smarter

Maximize Device
Resale Value

Automated buff & polish services that restore cosmetic quality, improve grading consistency, and drive higher margins across large device volumes — without increasing overhead.

11%
US consumers own pre-owned smartphones
30%
Sold through CPO programs
75%
Of new buyers would consider CPO
~50%
Of CPO buyers say condition exceeded expectations

The Secondary Market
Is Tightening

Consumer trust in refurbished hardware is growing. But fewer trade-ins meet the technical and cosmetic standards required for premium CPO programs — creating upward pressure on quality supply and opportunity for those who can close the gap.


The growing share of lower-grade devices complicates domestic refurbishment pipelines and shifts value creation to alternate methods. ProPolish is that method.



Source: Circana, Q4 2025

Rising Consumer Trust

Mainstream acceptance of refurbished devices is growing — driven by improved transparency and standardized grading practices.

Aging Trade-In Inventory

Longer device lifespans mean more cosmetically compromised units entering the secondary pipeline.

Accelerating Exports

The convergence of these trends is reshaping where and how value is captured across the secondary market.

Precision. At Scale.

01

Receive & Register

Devices are received into the ProPolish system by IMEI. Each unit is logged and noted by which side(s) require buffing and polishing.

02

Automated Processing

Devices are processed through our automated buff & polish equipment. Heavy or deep scratches are flagged for approval before additional processing is performed.

03

Report & Return

Upon completion, an IMEI-level status report is generated. Clients are notified when devices are complete and ready for pick up.

04

Optional Triage

Devices can arrive presorted or unsorted. Cosmetic triage is available to assess and classify units before processing begins.

05

Label & Bag

ProPolish can re-label with a new barcode and re-bag each device upon receipt. Otherwise, existing labels and packaging are used.

06

Start Small

New clients begin with a recommended 50-unit trial lot. Come presorted or unsorted — we handle the rest.

Built for the
Secondary Market

Who We Partner With

  • Wireless wholesalers
  • Insurance & warranty providers
  • Trade-in aggregators
  • Enterprise device lifecycle managers
  • Refurbishers & recyclers
  • Online resellers

How ProPolish Helps

  • Increase average selling price
  • Improve grading consistency
  • Increase buyer loyalty
  • Increase inventory turnover
  • Reduce write-downs on B/C grade inventory
  • Diversify sales channels

Apple & Samsung.
And Beyond.

Apple

iPhone Series
iPhone 11 iPhone 12 iPhone 13 iPhone 14 iPhone 15 iPhone 16 + All variants

Samsung

A Series & Galaxy Series
A Series Galaxy Series + Additional models
Additional OEMs & Models — Other models and manufacturers can be added upon request. ProPolish requires 30–45 days advance notice for setup and testing of new models or OEMs beyond current supported lines.

Simple. Transparent.
Per Side.

Pricing is charged per side, per device — only as needed. ProPolish does not automatically process both sides. You control what gets done.

Service Description Price
Receipt / Bag / Label Receive device into system, re-label with barcode, re-bag upon receipt $1.25
Cosmetic Triage Visual assessment and classification of device cosmetic condition prior to processing $2.50
Standard Buff / Polish Automated surface restoration for standard scratch depths — priced per side $7.50 /side
Non-Standard Buff / Polish Extended processing for heavy or deep scratches — requires client approval before work begins $10.00 /side

* Heavy/deep scratches may require additional processing time. ProPolish will contact you for approval prior to performing non-standard work.

Start with a 50-Device Trial Lot

Arrive presorted or unsorted. Receive a full IMEI-level completion report. No commitment required.

Request a Trial

Let's Connect

If you're moving volume in the secondary device market and want to optimize cosmetic yield without increasing overhead, reach out to our team directly.

Chief Operating Officer

John Gurel

Chief Financial Officer

Chris Opoien

Chief Executive Officer

Eric Forster

ProPolish, LLC — Office 3333 Earhart Drive, Suite 300 · Carrollton, TX 75006
Office: 972-755-3788
const btn = document.getElementById('theme-toggle'); const moon = document.getElementById('icon-moon'); const sun = document.getElementById('icon-sun'); const html = document.documentElement; btn.addEventListener('click', () => { html.classList.toggle('light'); const isLight = html.classList.contains('light'); moon.style.display = isLight ? 'none' : 'block'; sun.style.display = isLight ? 'block' : 'none'; });